FAQ

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Resetting Your WCC Password 444-420-2508
WCC members can reset their Microsoft 365 password with Microsoft Entra Self‑Service Password Reset (SSPR) using the following steps: Step 1: You must hav...
Tue, Jun 2, 2026 1:51 PM
Map a Drive in W11
Open File Explorer Right Click on “This PC” Choose Map Network Drive.  Select the drive letter you want to use for the network fol...
Tue, May 26, 2026 3:22 PM
Save Your Files to OneDrive
You can back up your important folders on your PC (your Desktop, Documents, and Pictures folders) with OneDrive, so they're protected and available o...
Thu, Feb 13, 2020 4:37 PM
Pure Safety Requires Adobe Flash Player
Google Chrome and Internet Explorer 11 (IE11) are both approved browsers.  Microsoft Edge will allow not the Flash content to display in Pure Safety.  To...
Fri, Mar 23, 2018 10:16 AM
Laptop Cannot Auto-Connect to WiFi
If you find yourself at a WCC site and the WiiFi will not auto-connect, follow these directions:    Plug your laptop into any available Ethernet port ...
Tue, Jun 2, 2026 2:03 PM
How to set a Key Binding in Infinium
1. Scroll to edit in the upper left of the window. 2. Go to Preferences, then to keyboard. 3. In the next box change...
Tue, Jun 2, 2026 2:03 PM
Connecting your Computer to the Visio TVs
You can easily connect your computer to any of the conference room Visio TVs but following the instructions in this the link to this short clip.  If you hav...
Tue, Jun 2, 2026 2:03 PM
Synchronize Local Password to Network Password
Synchronizing Passwords when Using VPN Log onto your remote computer using your existing local password. Log onto your corporate VPN connection using ...
Tue, Jun 2, 2026 2:03 PM
CIsco Telephone Tips and Tricks
How do I access my voice mail from a different phone? Call (346) 309 3240 and enter your office phone extension, and then your ...
Tue, Jun 2, 2026 2:04 PM